Know Before You Go

All ticket sales are final and nonrefundable. There will be no refunds of tickets or fees for reasons including but not limited to a missed event, seat location, or quality of the event.

Visit our Accessibility page for more information.

Visit our Box Office and Purchase Policy page for more information.

Please note that the Coppell Arts Center is a cashless venue and accepts all major credit and debit cards for the Box Office and Concessions transactions. The cashless model allows us to operate more efficiently and effectively, allowing our team to focus more on the guest and their experience.

Everyone attending regardless of age must have a ticket to be admitted, and an adult must accompany children under the age of 12. No babes in arms allowed. Parents may be asked to remove their child/children if they are causing disruptions or are unable to sit quietly. There are monitors in the lobby on which the show can be viewed until you can return to your seat.

Cameras and other recording devices (audio, video, and still) are not permitted in the performance venues.

The use of cell phones and other electronic devices is strictly prohibited. Cellular phones and other devices can cause distractions to performers and other patrons. Please turn all devices to silent while inside the performance venues.

Every effort is made to start performances at the announced hour unless there is an unavoidable delay. In consideration of our patrons and performers, anyone arriving while a performance is in progress will be seated only at times designated by the artist and their management. Late-arriving patrons may be directed to seats in the rear of the theatre until intermission.

The Coppell Arts Center is not responsible for lost or stolen items at the Center. If you have in inquiry about an item, call the Box Office at 972-304-7047.

• Contraband/ Illegal Substances
• Outside Food & Drink
• Glass
• Laser Pointers
• Noisemakers
• Balloons
• Backpacks/ Oversized Bags
• Strollers (For accessibility needs, please contact the Box Office in advance)
• As a courtesy, cowboy hats should be removed once seated in the house

The Coppell Arts Center parking lot is located on the west side of the Center off of Hammond St. There is additional street parking in front of the Center in Old Town Coppell.

Our address is: 505 Travis Street, Coppell, TX, 70519

The Coppell Arts Center is a non-smoking, tobacco-free, and vape-free facility.

Follow us on our social media accounts to stay up to date on our current events. Thank you! Instagram: @CoppellArtsCenter and Facebook: @Coppell Arts Center. Thank you!

This official social media account is intended to present matters of public interest to let Coppell residents, businesses, visitors and other interested parties know about all the great programs, services and events going on at the Coppell Arts Center. We welcome your positive comments and will do our best to respond to your inquiries in a timely manner. Visit coppelltx.gov/897/Social-Media-Regulations to view our full regulations.

Advertising and/or external links published by visitors on the Coppell Arts Center’s official social media pages do not constitute official endorsement on behalf of the Coppell Arts Center. Likewise, comments and opinions expressed by visitors on these official pages do not represent the views or position of the Coppell Arts Center.

Please note, our social media accounts are not monitored 24/7 and are not intended for emergency communications.

Social Media Regulations
- We wish to promote effective communication and maintain a respectful dialogue on our social media pages, which serve as limited public forums. In that spirit, the regulations for posting comments on any City of Coppell social media account are below.

The City of Coppell reserves the right to restrict or remove any content that is deemed in violation of these guidelines or any applicable laws.

Comments on City posts must be within the scope of the topic under discussion. Comments or material not topically related to the site, article, or post being commented upon will not be permitted. Such messages will be removed.
- Comments addressed in reference to facilities and programming must be civil. Malicious, offensive, threatening, profane, or insulting language, or obscene content will not be permitted. Such messages will be removed.
- No references to the personality of other participants or individuals, or attacks on individual character will be permitted. Such messages will be removed.
- Comments containing any of the following will not be allowed for posting, and such messages will be removed:
- Content that promotes, fosters, or perpetuates discrimination on the basis of race, creed, color, age, religion, gender, marital status, status with regard to public assistance, national origin, physical or mental disability, or sexual orientation;
- Personal attacks, threatening language, personal information about staff members or their family members; Plagiarized material; private, personal material published without consent; or libelous or defamatory material;
- Conduct or encouragement of illegal activity;
- Information that may compromise the safety or security of the public or public systems;
- Information about locating and sharing knowledge and expertise is welcomed, but within the specific discussion at hand. Links to other websites or pages must be relevant to the topic;
- Advertising, spam, and promotional announcements.

These pages are intended for community issues and not for the purpose of making personal attacks on staff members, and not for electoral campaign purposes. Such messages will be removed.

Any specific complaints concerning employees or staff members should be sent to the City of Coppell’s Employee Experience department.